Dealership CRM/BDC/ILM Jobs on ActAutoStaffing near Elkton-Maryland with Hertrich Family of Automobile Dealerships

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Opportunity and position information: Business Development Culture Coordinator / Customer Service Coordinator / Internet Coordinator

Hertrich Family of Automobile Dealerships seeks a Business Development Culture Coordinator / Customer Service Coordinator / Internet Coordinator to join our Automotive Team of professionals!

  • Are you looking for spectacular growth opportunities?
  • Do you thrive in a fast-paced environment where you have unlimited career potential?
  • Are you an enthusiastic individual who wants to work for a mission driven company...

...then our Company is the right fit for you!

The Hertrich Family of Dealerships is a family-owned and operated organization with a strong financial foundation. 

  • Highly reputable family business since 1963!
  • Mission driven company that offers stability and exciting opportunities for advancement!
  • 22 locations and 19 brands, we are one of the largest, most successful automotive dealerships in the multi-state area!

Hertrich offers:                                                 

  • Extremely Competitive Salaries 
  • Medical, Dental, Vision, Disability, Accident, Cancer, & Life Plans
  • Paid Vacations
  • Paid Holidays
  • Paid Personal Days
  • 401K with Employer Match
  • Employee Purchase Discounts

BDC Coordinator DUTIES include but are not limited to:

  • Oversee the BDC/BDR department, train, coach, and mentor the representatives
  • Compile daily reporting, including lead tracking and performance reports
  • Answering phones, building client relationships, while delivering a client experience second to none
  • Scheduling appointments and monitoring customer satisfaction
  • Greet customers in person and over the phone
  • Develop rapport with prospective buyers
  • Maintain and update inventory for sale on various internet websites
  • Effectively demonstrate product features and value
  • Accurately complete all transaction paperwork and make sales & service CSI calls
  • Initiate and maintain telephone and e-mail contact with customers, respond to internet leads, & set appointments
  • Other duties as directed by Management


  • Highly motivated and persistent
  • Solid working knowledge of computers and the internet
  • Energetic, enthusiastic and fun
  • Organized
  • Solid working knowledge of computers and the internet
  • Outstanding phone and communication skills
  • Honest work ethic
  • Must be able to work flexible hours, including nights & weekends
  • Must be a highly motivated self-starter with outgoing, customer-oriented personality
  • The desire to learn and provide superior customer service – before, during, and after the sale
  • HS Diploma/ GED required

"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check.  A criminal record will not automatically disqualify an applicant from employment.  We are a drug-free workplace.   We are an EEO/ AA employer.  Job seekers will be given consideration without regard to their disability or protected veteran status." 


Opportunity offered by: Hertrich Family of Automobile Dealerships

This opportunity located in:  Elkton, Maryland

Metro Area: 

For more information about this career opportunity please contact:

Contact: Teena Stout - Talent Coordinator
Phone: 302) 839-0526
Fax: 302) 264-4812

Email us direct by: Clicking Here

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